As a provider of support services have you needed to develop a business continuity plan?
Either for your own requirements or, most likely, as an aspect of a contract or local authority procurement process, its a plan of what to do to ensure your business continues in the face of emergency incidents?
Do you have a written policy or an intuitive approach to what would happen in case of flooding, a petrol shortage, illness of yourself or staff, loss of utilities such as water or electricity etc.?
Have you develop something yourself, do you know of a great resource to help with this or do you manage knowing you will cope with these inherently unpredictable incidents as and when they occur?
I would be really interested in peoples’ views on this.
- Do you feel a plan is needed is needed?
- If you have been asked for something has this been proportionate to your scale of operation or just far too much?
- What is your best tactic in the event of an emergency or incident?
- Do you have examples of when you have needed or used such a plan?
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