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Minister Launches New Values-Based Recruitment Toolkit

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Press Release from National Skills Academy for Social Care



Norman Lamb MP, Minister of State for Care and Support, launched a new toolkit for values-based recruitment in social care, designed specifically for social care employers, at a reception at Central Hall, Westminster, yesterday.


The toolkit, which brings together a range of tools and resources, has been developed by the National Skills Academy for Social Care, working in partnership with Skills for Care and MacIntyre, a leading provider of services for people with learning disabilities. It puts values such as compassion, integrity and commitment at the heart of social care recruitment and retention.


Launching the toolkit, the Minister said:


"Treating people with compassion, dignity and respect is at the heart of delivering good quality care to individuals and forms part of the core values that define good care work. This new toolkit gives employers, especially small and medium sized care providers, all they need to assist them in recruiting staff who have the right values, practical support in the questions to ask potential recruits and in how to find the right person.


We know that good care is already being delivered in many areas across the country, but others are not always able to recruit and retain the candidates they need. I hope that this toolkit will be a helpful additional resource for recruiters to build an effective, quality workforce.“


We are piloting the approach over the next twelve months. The aim is to bring values-based approaches within everybody’s reach. For the pilot, the tools will be free to use, so that we can establish that there is value for the whole sector. 


The toolkit includes guidance in plain English on how employers can recruit and select for social care values; examples of draft job advertisements and interview questions; a simple online Personality Profiling tool which employers can use with candidates; links to the Skills Academy’s Leadership Qualities Framework with an explanation of how it can help in recruiting for values; and signposting to other sources of information, such as Finders, Keepers: Skills for Care’s recruitment toolkit for employers. 


According to Jo Cleary, Chair of the Board of the Skills Academy:


“Good leadership is fundamental to the delivery of excellent care and support. We know that good leadership behaviours are strongly linked with good social care values. This toolkit continues the Academy’s ground-breaking approach to working with employers to strengthen their leadership capacity at front-line as well as at more senior levels, so that good leadership becomes the bedrock of care and support.” 


Debbie Sorkin, Chief Executive of the Skills Academy, echoed this, saying:


“This is a really important step for the sector – a workable model in support of values-based recruitment, especially of front-line care and support staff. We believe it will improve outcomes for people being supported and for workforce retention, so it has the potential to create both multiple benefits for the sector and contribute to the transformation of social care. It is a key part of the Skills Academy’s remit to strengthen leadership behaviours at every level of the social care workforce.”


Sharon Allen, Chief Executive of Skills for Care, said:


“This partnership has produced a toolkit that can help employers find the right people with the right values and behaviours needed to deliver high quality care in our communities. We need people with values like dignity and respect which can only be a good thing and this pilot will help us develop tools that will support employers right across the sector to recruit and retain them.”


And Bill Mumford, Chief Executive of MacIntyre, summed up his experience when he said:

“I was delighted we were invited to be a partner in the development of the Skills Academy’s Values-Based Recruitment Toolkit. MacIntyre has been using this approach for all our recruitment for four years now and there is no doubt in my mind that it has made a significant difference. Our experience was highlighted in the recently published Cavendish Report with a recommendation that values based approaches to recruitment should be universal across the sector. This toolkit represents an important first step to achieving that goal.”

   The toolkit is available at www.nsasocialcare.co.uk/vales-based-recruitment-toolkit


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